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Text to Donate

Below you can find all the numbers you need to text a donation along with our terms and conditions.

You can donate to BBC Children in Need by texting a keyword to one of the donation numbers below.
In 2018 we received over 1 million text donations from you, resulting in more than £13M money raised.

Thank you!

 

Privacy Notice

 

Fonix Mobile Limited provides the text donation service for us. Your information (mobile number and donation amount) will be collected and will only be used to process your donation, provide receipts, process any refunds as necessary, manage failed donations as necessary, process Gift Aid claims and in order to help analyse our income. Our lawful basis for this processing is that it is in our legitimate interests (and we don’t believe this unreasonably impacts on your rights or freedoms). Any additional information provided as part of the Gift Aid declaration (first name or initial, surname, address and postcode) will only be used for the purpose of claiming Gift Aid and in order to help analyse our income. To find out more about how we will use your information, including your rights in relation to it, how to contact us about it and how we use your email address or phone number if you sign up to keep up to date about children we support and fundraising news please see our Privacy Policy

How to donate by text

 

You can donate to BBC Children in Need by texting the relevant key word below to the relevant number (the “short code”). Each text message you send will result in a donation to BBC Children in Need of the amount stated in the relevant circle for that short code. For example, by texting “DONATE” to “70420”, you will donate “£20”.

Text "DONATE" to:

70405 to donate £5

70410 to donate £10

70420 to donate £20

70430 to donate £30

Campaign dates: 4th Sept 2019 to 31st Dec 2019

Text "RAMBLE" to:

70405 to donate £5

70410 to donate £10

70420 to donate £20

70430 to donate £30

Campaign dates: 4th Sept 2019 to 31st Dec 2019

Text "TEAM" to:

70405 to donate £5

70410 to donate £10

70420 to donate £20

70430 to donate £30

Campaign dates: 1st Oct 2019 to 31st Dec 2019

Text "GIVE" to:

70405 to donate £5

70410 to donate £10

70420 to donate £20

70430 to donate £30

Campaign dates: 29th October 2019 - 31st Dec 2019

Text "RADIO" to:

70410 to donate £10

70420 to donate £20

Campaign dates: 31st October 2019 - 31st Dec 2019

Text "SING" to:

70410 to donate £10

70420 to donate £20

Campaign dates: 08th Nov 2019 - 31st Dec 2019

Text "DIYSOS" to:

70405 to donate £5

70410 to donate £10

70420 to donate £20

70430 to donate £30

Campaign dates: 11th Nov 2019 - 31st Dec 2019

Terms and conditions

  1. Text messages cost the Donation Value, plus your standard network message charge (based on your service provider rates). This service can only be used from a UK mobile and does not include Channel Islands or Isle of Man mobile networks. If you donate using this service from a UK mobile abroad you may incur additional network charges. This service can only be used during the relevant campaign start and end date/times. Donations can be made online all year round at bbc.co.uk/pudsey.
  2. Where donations are associated with challenges, your donations are independent of the success or failure of the challenge.
  3. The following mobile network operators have waived their charges in order to allow the full Donation Value to go entirely to support BBC Children in Need: 3, O2, Virgin, EE, Vodafone, Sky. In addition, HM Treasury have confirmed that no VAT should be charged on these donations.
  4. You can send a text donation between 12.00 noon on the campaign start date and 23.59 on the campaign closing date stated in the relevant box under the relevant tab above. Please ensure you spell the keyword correctly and send your text message to the correct number.
  5. If your keyword and short code are valid and your text message is received within the specified times and dates, you will be charged the Donation Value via the reply confirmation text message(s) and your donation will go to BBC Children in Need (with the exception of Vodafone customers and some EE customers who will be charged the Donation Value directly via their bill). It may take some time for you to receive the confirmation text message(s). Unless a cap applies (see below), each valid text you send will result in a charge of the Donation Value plus your standard network message charge, regardless of when you receive your confirmation text message(s). Any repeat texts will result in repeat donations.
  6. If you are a UK taxpayer, we can claim an additional 25p in Gift Aid from the Government for every £1 you donate. And it doesn’t cost you a penny! To help us claim this, we may send you a follow up text to ask if you want to Gift Aid your donation. For us to claim Gift Aid, you must pay UK income or capital gains tax in the current tax year (this does not include VAT or council tax) at least equal to the amount reclaimed on all your charitable donations and understand that, if you pay less income tax or capital gains tax in the current tax year than the amount of Gift Aid claimed on all your charity donations, it is your responsibility to pay any difference. Find out more about Gift Aid. If you click the link in the text message you will be taken to a site to complete the Gift Aid declaration and have the option to sign up to keep up to date about children we support and fundraising news. Please read the details carefully before submission. You will not automatically be added to any marketing databases if we send you this follow up text.
  7. If by mistake you text us with the word “GIFT” or “GIFT AID” rather than following the above process, we may send you a message to notify you of the error and redirecting you to the above process again. You will not automatically be added to any marketing databases if we send you this text.
  8. If your keyword or short code is invalid, or if your message is received outside the times and dates of the service, you may not receive a confirmation text message but may still be charged your standard network message charge. You will not be charged the Donation Value as you will not be donating to BBC Children in Need. However if at any point you receive confirmation text messages then you will be donating to BBC Children in Need: you will have been charged your standard network message rate and charged the Donation Value.
  9. If you enter the keyword incorrectly, but your text message is sent to 70405/70410/70420/70430, and we, acting reasonably, believe you are trying to donate, you may still be charged the Donation Value and receive confirmation text messages, in which case your donation will still be made to BBC Children in Need. Alternatively, we may instead send you a message to let you know that your donation has failed and offer you alternative routes to donate. The message we send to you in this instance is not a confirmation message so, whilst you will be charged your standard network message charge, you will not be charged the Donation Value and will not be donating to BBC Children in Need. You will not have been added to any marketing databases if we send you this follow up text unless you have expressly requested to be.
  10. You can donate a maximum of £30 using the same keyword and short code from the same mobile telephone number in any one day (midnight to midnight). If you try to donate more than this using the same keyword and short code from the same mobile telephone number in one day, you will still be charged your standard network rate, but will not be charged the Donation Value and will not be donating to BBC Children in Need. Also note that pre-paid customers who are trying to donate £20 or £30 but have insufficient credit, may only be charged £10 or £20 (as applicable).
  11. If you would like to contribute a different amount to BBC Children in Need, you can donate online on our website at bbc.co.uk/pudsey.
  12. All supporters must obtain permission from the bill payer before sending a text message. If you are under 16 years old, you must have your parent or guardian’s permission to send a text donation to us.
  13. The BBC, BBC Children in Need and their sub-contractors, subsidiaries and/or agencies cannot accept any responsibility whatsoever for any technical failure or malfunction or any other problem with any telephone network or line, system, server, provider or otherwise which may result in any text not being properly received.
  14. To find out more about BBC Children in Need, or if you have questions about this service, please go to bbc.co.uk/pudsey. or call the BBC Children in Need Helpdesk on 0345 609 0015 (Monday to Friday 09:00 – 17:00). Standard geographic charges from landlines and mobiles will apply and calls may be included in your telecom provider’s call package.
  15. The text donation service is provided by Fonix Mobile Limited. If you have any queries regarding the service, please contact Fonix at the following email address: [email protected] or write to Fonix Mobile Limited, 23 Heddon Street, London, W1B 4BQ or call on the following Helpline Number: 0208 114 7001 (Monday to Friday 9:00 – 17:30).
  16. BBC Children in Need is a registered charity, number 802052 (England and Wales) SC039557 (Scotland).
  17. BBC and BBC Children in Need each reserves the right to change these terms and conditions at any time without notice. We will post our updated terms and conditions on this website so please check regularly for any revisions. The applicable law is that of England and Wales.
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