Cookies

BBC Children in Need Cookies Policy

Cookies are bits of data which are stored in your computer or mobile device when you visit a website.  They’re widely used to make websites work, or work more effectively, as well as to provide information to the owners of the website and anybody else who the owner allows to use cookies on the website, which may include advertisers and social media networks.  

This cookie policy tells you about cookies used on our website (our cookies and cookies set by others), why they are used and how to turn off cookies.  It also tells you about any other tracking technologies which are used on our website. 

Our website wouldn't work properly without some cookies. These are called "strictly necessary cookies". They're always on when you visit our website and the law allows us to set these cookies without your consent – you can still block them, but our website won't work properly if you do.  

We also want to use other types of cookies to make your experience more enjoyable and so that we can review and improve our website - we'll only use these if you've seen our cookie banner and continued to use our website or clicked OK.   

You can find more information about the cookies we use on our website below.  As well as our own BBC Children in Need website, we work with our partners to provide websites which use our BBC Children in Need branding to support your fundraising (including our Everyday Hero websites for the Countryfile Ramble and One Show Rickshaw Challenge) and to process donations (including our PayPal and BTMyDonate pages).  These sites also use cookies which our partners set – please read our partners' cookie policies to see how they use cookies and use information about you when you visit their sites.

General Information about Cookies: What are cookies and tracking technologies?

Cookies are bits of data which are stored in your computer or mobile device when you visit a website.  They’re widely used to make websites work, or work more effectively, as well as to provide information to the owners of the website.  There are lots of different types of cookies which you can read about here.

First-party cookies

When you are on our website these cookies are set by us and only our website can read them.  Where we use first party cookies on our websites, you'll see in our cookies policy after the question 'who sets this cookie?', we say 'We do'.

Third-party cookies

These cookies are set by someone other than us. Some of our web pages may also contain content from other sites like YouTube or Facebook, which may set their own cookies.  If you share a link to our page, the service you share it on (for example, Facebook) may set a cookie on your browser. We have no control over third-party cookies - you can turn them off, but not through us. To help you with this, we have included links to the tools which each third party provides to manage their cookies and the information which they collect about you using cookies when you visit our website and other websites.

Whenever our websites use third party cookies or other tracking technology, we've confirmed the organisation which sets it, provided a description of what it does/why it is used and provided a link through to more information about that organisation's use of cookies/other tracking technology and ways in which you can manage their cookies.

Session cookies

These cookies only last as long as your online session, and disappear from your computer or device when you close your browser.

Persistent cookies

These cookies stay on your computer or device after your browser has been closed and last for the period of time specified for each persistent cookie below. An examples of how we use persistent cookies would be to remember your preferences – for example when you press OK on the cookie banner or if you have continued to use our website after having seen the cookie banner (so we don’t show you the cookie banner again).

Strictly necessary cookies

These cookies let you use all the different parts of our website. Without them, services that you’ve asked for can’t be provided or our websites won't work properly. For example, we use some cookies for load-balancing so that we can provide our website to you and our other users. 
 
Because these cookies are essential for our website to work properly, the law says that we don't have to obtain your consent to set them, but you can turn off these types of cookies (but if you do, our website might not work properly).

Advertising Cookies

Some websites use advertising networks to show you specially targeted adverts when you visit different websites. These networks may also be able to track your browsing across different sites and different devices that you use. We don’t allow advertising networks to display advertisements when you visit our website, but we do permit them to set cookies on our website which recognise you/your computer when you visit our website and which can track you/your device across other websites. 

Advertising networks will use this information to show you personalised advertisements on other websites that you visit.  Also, some of our partners who operate BBC Children in Need branded websites (such as PayPal for donations and Everyday Hero for fundraising activities) and other companies who are connected to our website (such as Facebook and YouTube) also use advertising cookies which may track the websites you visit and use that information to send you personalised advertising and to show you personalised advertisements on the websites which they operate. 

We have included links to the advertising networks which set cookies on our website in this policy so that you can see the cookies they use, how they use information from cookies and to manage their use of cookies. We have also included links to industry bodies which enable you to check if advertising networks are setting cookies are on your computer and to control/block advertising cookies from their members (which include Google and Facebook).

Other tracking technologies 

Some websites use things like web beacons, clear GIFs, page tags and web bugs to understand how people are using them and to target advertising to them.  They usually take the form of a small, transparent image that is embedded in a web page or email. They work with cookies and capture data like your IP address, when you viewed the page or email, what device you were using and where you were.  We use these to:

- analyse how many of the e-mails we send are delivered and opened so we can see if any e-mail addresses we hold aren't working and to measure the effectiveness of the information we send by e-mail;
- track the performance of our advertising elsewhere on the internet.

They match up people who have clicked through from our advertising and then gone on to do a specific action like order a fundraising pack.

We also allow some third parties to use tracking technologies on our website and you can find more information about the tracking technologies which are used when you visit our website in this policy and this includes companies who use this type of technology to send you personalised advertisements (such as Google Doubleclick, Youtube, Facebook and Semasio).

Information about how to control what cookies are set: How do I control my cookies and tracking?

How can I stop my web browser tracking my info?  
You can change your web browser’s settings so it will tell you when cookies get sent to it. Or it can refuse cookies altogether. Check the Help section in your web browser for more information.  Your operating system may also provide you with options to provide you with cookies alerts and to block and delete cookies and to stop organisations from tracking the websites you view on different devices that you use.

How do web browsers track my info?
They use various technical tools to identify your computer(s), the websites you visit and the e-mails you open using your computer(s), including:
- Cookies
- IP addresses
- HTTP referrer
- Tracking scripts
- User agents
- Browser fingerprinting.

The “Do Not Track” (DNT) setting
Some internet browsers and operating systems have a 'DNT' setting. This sends a signal to websites asking them not to track your browsing but not all websites will accept your requests.  Currently, our website does not accept DNT signals.

How to avoid web beacons and other tracking technologies
You can normally stop cookies, web beacons and other tracking technologies working by switching off cookies in your browser. There are also browser add-ons and extensions that specifically block web beacons.  To avoid web beacons in emails, you can turn off images in your email service. Check your email’s Help section to find out how.

Google Analytics:
Most websites use Google Analytics to provide them with information about the use of their website such as the number of users accessing the website and particular pages of the website at different times and from different regions. To opt out of being tracked by Google Analytics across all websites please visit http://tools.google.com/dlpage/gaoptout - this site provides you with a tool which you can download to your internet browser so that you are not tracked by Google Analytics when you browse different websites.

How to turn off third party cookies and tracking
Some cookies are placed by other companies. These "third-party cookies" might track how you use different websites, including ours. For example, you might get a social media site's cookie when you see the option to share something (for example, through Facebook, Instagram or Twitter). You can turn them off, but not through us.  You’ll need to visit the relevant third party’s website to see how to do this.  For those partners that we actively work with, you will find more information and opt-out tools for third party cookies in our policy below.  If third-party cookies are disabled on your browser, some features on our website may not work quite as you'd expect and you may experience problems with our websites. 

To find out more about cookies, including how to see what cookies have been set on your computer and how to manage and delete them, visit www.allaboutcookies.org.
You have the right to choose whether or not to accept cookies and you can use the following tools to control your preferences as well as changing your browser and operating system settings.

Third Party Cookies
We allow certain companies to use cookies on our website for advertising, analytics and other purposes including YouTube (so you can play videos on our sites) and Facebook (so you can like and share the things you see on our websites).  You can opt out of third party cookies which are used on our website either by changing your browser and operating system settings, using their online cookie management tools or using the preference tools provided by advertising networks (see 'Advertising Networks' below for more information).  You can find more information about how the third parties who set cookies on our websites will use cookies and the information which is shared with them when cookies are installed and how you can manage their cookies by clicking on the links which you will see below and elsewhere in this policy:

Google (including DoubleClick and Google Analytics)

Although Google is primarily known as a search engine, it provides a diverse range of products and services including personalised advertising. Google tracks users both through its own products and sites, and the numerous technologies embedded into websites around the world including our website. It uses data gathered from these services to profile the interests of web users and sell advertising space to organisations based on such interest profiles as well as aligning adverts to the content on the pages where its customer's adverts appear. 

Doubleclick is Google's real time bidding advertising exchange and Youtube is also owned by Google.
https://policies.google.com/privacy https://policies.google.com/technologies/ads
https://developers.google.com/analytics/devguides/collection/analyticsjs/cookie-usage
http://tools.google.com/dlpage/gaoptout

YouTube

YouTube is a Google owned platform for hosting and sharing videos. YouTube collects user data through videos embedded in websites, which is aggregated with profile data from other Google services in order to display targeted advertising to web visitors across a broad range of their own and other websites. 
https://policies.google.com/privacy
https://www.youtube.com/history_controls

Facebook

Facebook is the world's largest social networking service.  As a third party host provider, it mostly collects data on the interests of users via widgets such as the 'Like' button found on many websites.  This is used to serve targeted advertising to its users when logged into its services.  Facebook also serves personalised advertisements on other websites. 
https://en-gb.facebook.com/policies/cookies

Tapad

Tapad Inc. is a US based company that provides technology to track users across devices to enhance targeting capabilities.  https://www.tapad.com/privacy-policy

Lotame

Lotame is a data management platform and personalised advertising. https://www.lotame.com/about-lotame/privacy

Blue Kai (Oracle)

Blue Kai (part of Oracle Corporation) is a big data platform that enables organisations to provide personalised advertisements.  https://www.oracle.com/uk/legal/privacy/marketing-cloud-data-cloud-privacy-policy.html

Semasio

Semasio is a German business specialising in profiling and behavioural targeting of consumers.  https://www.semasio.com/privacy

Advertising Networks

Most advertising networks offer you a way to opt out of targeted advertising including Facebook and Google (which also includes YouTube).  If you would like to find out more information about the advertising cookies which are being used on your computer, please visit http://www.aboutads.info/choices/ or http://www.youronlinechoices.com.  These sites will provide you with information about third party advertising cookies which are used on your device, how your information is used and how to turn these cookies on and off.

Where you are redirected to websites owned or operated by third parties, you should refer to the cookie policies applicable to those third party websites using the links in our Cookies Policy. 

Information about cookies we use on this website and why:  What cookies are on this website and other BBC Children in Need websites? 

Our BBCchildreinneed.co.uk website uses these cookies and tracking technologies:

Strictly Necessary Cookies:

Cookie name and purpose      

Who sets this cookie?

How long does this cookie last for? 

What type of cookie is it? 

ASP.NET_SessionId -  A general purpose platform session cookie, used by sites written with Miscrosoft .NET based technologies (including our website). Usually used to maintain an anonymised user session by the server.

We do

 

Session

 

Session

 

AWSELB. This cookie helps us monitor the amount of traffic visiting out website to ensure it performs as well as possible

We do

Forever

Persistent

 

Performance & Analytics Cookies:

Cookie name and purpose      

Who sets this cookie?

How long does this cookie last for?

What type of cookie is it?

_ga and _gid- _ga is used to distinguish unique users by assigning a randomly generated number as a client identifier. It is included in each page request in a site and used to calculate visitor, session and campaign data for the sites analytics reports._gid-  stores and update a unique value for each page of our website which you visit.For more information about the information gathered using Google Analytics please visit http://www.google.com/intl/en/analytics/privacyoverview.html

Google Analytics

_ga – 2 years

 

_gid – 24 hours

Persistent

 

Persistent

_gat- This cookie limits the collection of data on high traffic sites - it is used to throttle the request rate on our website.

Google Analytics

_ gat – 10 minutes

Persistent

_gat_UA-108290513-2 and _gat_UA-nnnnnnn-nn  These are pattern type cookies set by Google Analytics, where the pattern element on the name contains the unique identity number of the account or website it relates to.

Google Analytics

1 day

Persistent

_rollupGa and rollupGa_gid - Google Analytics Rollup cookies enabling data from more than one property to be included in Google Analytics

Google Analytics

rollupGa – Session

rollupGA-gid – 24 hours

Session

Persistent

Google Analytics software scripts – our website also uses Google Analytics technology (software scripts) to help Google Analytics collect and process information about use of our website by our website users.

Google Analytics

Session

Session

Cloudflare – our website uses Cloudflare technology (software scripts) to load information/content/tools which other companies use on our website and enable styles and functions on our website.

We do

Session

Session

Jquery – our website uses jquery technology (software scripts) to load information/content/tools which other companies use on our website and enable styles and functions on our website.

We do

Session

Session

CookiesCookie- Remembers if the user has already decided that they are happy for cookies to be used when they visit the website and hides the cookie banner if so.

We do

365 days

Persistent

 

Advertising Cookies:

Cookie name and purpose      

Who sets this cookie?

How long does cookie last for? 

What type of cookie is it?

SAPISID - Related to Google account single sign on

Google

2 years

Persistent

Id - Part of Youtube video embed - Doubleclick is Google's real time bidding advertising exchange

Google (Doubleclick & Youtube)

2 years

Persistent

bkdc - cookie is part of Lotame a Data Management Platform (DMP) which, through these cookies, obtains information about the user browsing our website (and other websites) in order to provide publicity that is consistent with habits and target marketing strategies more efficiently

Oracle (Blue Kai)

8 months

Persistent

bku - cookie is part of Lotame a Data Management Platform (DMP) which, through these cookies, obtains information about the user browsing our website (and other websites) in order to provide publicity that is consistent with habits and target marketing strategies more efficiently

Oracle (Blue Kai)

8 months

Persistent

TapAd_DID - Used to determine what type of devices (smartphones, tablets, computers, TVs etc.) are used by a user.

TapAd

59 days

Persistent

TapAd_TS - This cookie carries out information about how the end user uses our website and any advertising that the end user may have seen before visiting our website.

TapAd

59 days

Persistent

_cc_cc - Collects anonymous statistical data related to the user's website visits, such as the number of visits, average time spent on the website and what pages have been loaded. The purpose is to segment the website's users according to factors such as demographics and geographical location, in order to enable media and marketing agencies to structure and understand their target groups to enable customised online advertising.

Lotame

Session

Session

_cc_id - cookie is part of Lotame a Data Management Platform (DMP) which, through these cookies, obtains information about users our website browsing in order to provide publicity that is consistent with habits and target marketing strategies more efficiently

Lotame

269 days

Persistent

_cc_aud - owned by Lotame. The main business activity is: Data Management Platform - Targeting /Advertising

Lotame

269 days

Persistent

_cc_dc -          Collects statistical data related to users' visit to websites (including our website), such as the number of visits, average time spent on the website and what pages have been loaded. The purpose is to segment the website's users according to factors such as demographics and geographical location, in order to enable media and marketing agencies to structure and understand their target groups to enable customised online advertising.

Lotame

269 days

Persistent

LOGIN_INFO - Related to Google account single sign on

Youtube

2 years

Persistent

Demographics - Part of Youtube video embed

Youtube

1 year

Persistent

PREF- Stores user preference, can be used to personalise ads on google searches. Used by Google/Youtube to store user preferences and information of Google maps  

Youtube & Google

8 months

Persistent

YSC and GPS- These cookies are used when watching embedded Youtube videos on the website and they are set and used by youtube and not by us. YSC registers a unique ID to keep statistics of what videos from YouTube the user has seen.  GPS Registers a unique ID on mobile devices to enable tracking based on geographical GPS location.

Youtube

Session

Session

SID & HSID - YouTube is a Google owned platform for hosting and sharing videos. YouTube collects user data through videos embedded in websites, which is aggregated with profile data from other Google services in order to display targeted advertising to web visitors across a broad range of their own and other websites. The SID cookie is used by Google in combination with HSID to verify a Google user account and most recent login time.

Google uses the SID cookie to help customize ads on Google properties, like Google Search. For example, to remember your most recent searches, your previous interactions with an advertiser’s ads or search results, and your visits to an advertiser’s website. This helps Google to show you customized ads on Google/YouTube.

HSID - The cookie contains digitally signed and encrypted records of a user’s Google/Youtube account ID and most recent sign-in time. The combination of these two cookies allows Google to block many types of attack, such as attempts to steal the content of forms that you complete on web pages.  Used by Google in combination with SID to verify Google user account and most recent login time

 

 

Youtube & Google

2 years

Persistent

APISID - This cookies allow Google/YouTube to collect usage information for YouTube hosted videos

Youtube & Google

2 years

Persistent

SSID - related to Google account single sign on and allows Youube to collect usage information for YouTube hosted videos

Youtube & Google

2 years

Persistent

VISITOR_INFO1_LIVE - This cookie is used as a unique identifier to track viewing of videos

Youtube

6 months

Persistent

SAPISID - Related to Google account single sign on

Youtube

2 years

Persistent

Youtube also uses technology (software scripts) to enable you to view video content which is available on our website and will use this technology  to record information about the videos which you view on our website and will also use this technology to share information with Doubleclick when you view Youtube videos on our website.

 

Youtube

Session

Session

SEUNCY - Registers a unique ID that identifies the user's device for return visits.

Semasio

6 months

Persistent

Our BBC Children in Need newsletters

We use e-mail tracking technology to confirm whether e-mails have been sent, delivered and opened and to create reports (and also to confirm if there are any issues with the delivery of e-mails, such as an e-mail not being delivered to the e-mail address we hold,  being bounced-back or marked as 'spam'). 

Our e-mail tracking technology also provides us with information about anybody who wants to unsubscribe from our e-mails and information about the type of internet browser and operating system which you use.  If our e-mails contain links to websites, we will also receive reports of who clicked through to those websites.  We use this information to measure the success of our e-mail campaigns, to ensure that our messages are delivered in the right format and to improve our campaigns in the future.

The e-mail tracking technology we use is provided by third parties which we use to send e-mails to you (for example, when we send large batches of e-mails to all of our fundraisers).  Our e-mail tracking technology doesn't set any cookies on your device.

Everyday Hero 'BBC Children in Need' virtual fundraising pages

When you register with Everyday Hero to raise funds for BBC Children in Need, you will need to accept Everyday Hero's terms and privacy policy – Everyday Hero also use cookies on their sites (including BBC Children in Need branded sites) and you can find out more about the cookies which Everyday Hero here uses here.

When you register with Everyday Hero, the e-mails you receive use e-mail tracking technology to confirm whether e-mails have been opened, and where the e-mails contain links to websites, which users have clicked-through to websites which they can open and link to from our e-mails.

Our Everyday Hero e-mail tracking technology doesn't set any cookies on your device, but it does use something called a clear gif (or a pixel) to enable us to see whether an e-mail has been opened.  If you would like to manage the communications you receive from us and Everyday Hero about your use of Everyday Hero, you can find more information here.

The BBC's Pudsey Viewranger Website and the BBC's Children in Need website

The Pudsey Viewranger website is operated by the BBC and the BBC also operates the BBC Children in Need website at www.bbc.co.uk/childreninneed  You can find more information about cookies which are used on the Pudsey Viewranger and the BBC's Children in Need website and how your information is used by the BBC when you use those websites here.

Our BBC Children in Need BT MyDonate website & pages

Our BBC Children in Need MyDonate website and pages are operated by BT MyDonate.  You can find more information about any cookies which are used on the BT MyDonate website & pages and how your information is used by BT here

Our BBC Children in Need PayPal donation page

When you donate using PayPal though the BBC Children in Need PayPal donation pages, these pages are operated by PayPal.  You can find more information about any cookies which are used on the PayPal pages here and how PayPal uses your information here.

Our BBC Children in Need online shop

Our BBC Children in Need online shop website which you can find uses different cookies to our main website and you will find more information about the cookies we use on our online shop here.

BBC Children in Need, Cookie Policy
Version 2, October 2018
Last Updated: 4 October 2018
 

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